Setiati Putri PI, Sapri SW, Wira Nugraha Yasa SMA, Thalia T, Nurjanah SN. Model Extended Service Profit Chain pada Rumah Sakit: Tinjauan Literatur Sistematis Tentang Kualitas Layanan Internal, Employee Retention, dan Kinerja Organisasi. Jurnal sostech [Internet]. 2026 Apr. 22 [cited 2026 Jul. 27];6(4):1225-36. Available from: http://sostech.greenvest.co.id/index.php/sostech/article/view/32785